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Why variable "${approval.buttons}" prompt errors?

RandyD June 29, 2018 edited

prompt.PNG
here is the error please help why i cant add approval buttons or how to add them in email.

 

here is my reference link: https://confluence.atlassian.com/servicedeskserver/managing-service-desk-notifications-939926348.html

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 2, 2018

Hi Randy,

Approval buttons do not currently work in email for Jira Cloud. Be advised that the feature you commented on (JSDSERVER-4349) was released for Jira Service Desk Server version 3.12.0.

Below is the request for Cloud:

Please vote on that issue if it's something. you'd like to see in the future.

Regards,

Shannon

RandyD July 2, 2018

Hi Shannon,

I see, its currently unavailable in cloud. Please help us to have this features of service desk approval button. Thank you i just voted it.

Best Regards,
Randy

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2018

Thank you for your support, Randy!

Take care,

Shannon

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