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Workflow Transition Screen not working

Rajesh Ramankutty
Contributor
August 30, 2018

Hi while doing one transition alone its loading too much time and after that its showing like timed out this is happening for only one transition in the issue give me your suggesstions.

This is the error its throwing

Communications Breakdown

The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser

1 answer

0 votes
Gonchik Tsymzhitov
Community Champion
August 30, 2018

Hi! 

Any errors in console log and server sde also?

 

Cheers,

Gonchik Tsymzhitov

Rajesh Ramankutty
Contributor
August 30, 2018

but if thr is server side error means all transition ill not work , my query is about only one perticular transition is not working

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 30, 2018

You need to read the log file on the server to see why it is timing out

Rajesh Ramankutty
Contributor
August 30, 2018

ok sir i will check it

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