jira server licenses

[keti burjanadze]

Hello,
I have version 8.13 of Jira server, I wanted to buy some plugins which I used in trial versions and could not because of limitations. I wonder if these plugins can be purchased as an exception?
I have another question, at this point we have a JIRA Service Desk 4.13.0 500 agents, if I have the need to increase the number of agents, if I have the opportunity to buy license with more agents?

[edwin vasquez · Accepted solution]

Hello @keti burjanadze ,

According to Atlassian's release, You can no longer upgrade the tier of your license unless you are going to Datacenter or cloud version. I hope this answers your questions.

End of tier upgrades and downgrades

As of February 15, 2022 PT, you will no longer be able to upgrade or downgrade tiers for your Server products or apps. Changing tiers will only be available by moving to either Cloud or Data Center.