link Jira issues to

[Kalpana Jain]

We have a few Projects created in Jira. How do I create a consolidated report on all open issues?

Do I need to create another Jira Project with links from these sub-projects (I want to be selective in which category of bugs I want to include)?

Also, is there a way to link Jira with RTC (IBM)?

[Trudy Claspill · Accepted solution]

Hello @Kalpana Jain 

Welcome to the Atlassian community.

Jira does not support the concept of hierarchy for Jira projects, so you cannot create links between Projects. You can only create links between Issues in Projects.

To create a report of all the open issues across multiple Jira Projects you should start by creating and saving a Filter that selects the issues of interest. For information about creating filters refer to

https://confluence.atlassian.com/jirasoftwareserver/searching-for-issues-939938681.html

Depending on how you want to present that information, you should review the Jira Dashboards concept and see if any of the gadgets available there will provide the presentation you want.

https://confluence.atlassian.com/jirasoftwareserver/configuring-dashboards-939939002.html

Your question about linking Jira with IBM RTC is an entirely separate topic and should be in a separate post. And I encourage you to do an internet search for jira data center ibm rtc integration first to see if that provides you with links to helpful information.

[Kalpana Jain]

I appreciate your quick response. The Filter works fine, and I do not need to create another project with links to all the issues in these projects. How do I combine two queries into one query:

project in (A, B, C, D, E) AND status in ("To Do", New) AND issuetype = Bug ORDER BY priority DESC

project in (X) AND issuetype in (Bug, Improvement) AND status in ("To Do", New) AND labels in (Software, software) ORDER BY priority DESC

I hope to see Dashboard charts across multiple projects and filters. Pending access from IT.

[Trudy Claspill]

Enclose each filter within parentheses (excluding the ORDER BY portion) and then use the OR operator

(project in (A, B, C, D, E) AND status in ("To Do", New) AND issuetype = Bug) 
OR 
(project in (X) AND issuetype in (Bug, Improvement) AND status in ("To Do", New) AND labels in (Software, software)) 
ORDER BY priority DESC

The results will be everything that matches the first set of criteria, plus everything that matches the second set of criteria.

[Kalpana Jain]

Perfect! Thank you so much :-)