Caused by: java.lang.NullPointerException at com.atlassian.jira.issue.customfields.manager.DefaultOptionsManager.findByOptionValue(DefaultOptionsManager.java:170) [classes/:?] at com.atlassian.jira.issue.customfields.manager.CachedOptionsManager.access$901(CachedOptionsManager.java:31) [classes/:?] at com.atlassian.jira.issue.customfields.manager.CachedOptionsManager$ValueCacheLoader.load(CachedOptionsManager.java:248) [classes/:?] at com.atlassian.jira.issue.customfields.manager.CachedOptionsManager$ValueCacheLoader.load(CachedOptionsManager.java:244) [classes/:?] at com.atlassian.cache.ehcache.wrapper.ValueProcessorAtlassianCacheLoaderDecorator.load(ValueProcessorAtlassianCacheLoaderDecorator.java:26) [atlassian-cache-ehcache-4.0.0.jar:?] at com.atlassian.cache.ehcache.LoadingCache.getFromLoader(LoadingCache.java:133) [atlassian-cache-ehcache-4.0.0.jar:?] at com.atlassian.cache.ehcache.SynchronizedLoadingCacheDecorator.synchronizedLoad(SynchronizedLoadingCacheDecorator.java:29) [atlassian-cache-ehcache-4.0.0.jar:?] at com.atlassian.cache.ehcache.LoadingCache.loadValueAndReleaseLock(LoadingCache.java:101) [atlassian-cache-ehcache-4.0.0.jar:?] at com.atlassian.cache.ehcache.LoadingCache.get(LoadingCache.java:80) [atlassian-cache-ehcache-4.0.0.jar:?] at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:108) [atlassian-cache-ehcache-4.0.0.jar:?]
@Vidhya Mohan - What jql are you using?
Hello Niranjan,
It's a very simple JQL
project = E2ET AND "Test Type" = Manual
When I try this, I get "Error occurred communicating with the server. Please reload the page and try again."
I refresh post this and I see the null pointer exception message
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@Vidhya Mohan - I believe that you are experiencing this issue - https://confluence.atlassian.com/jirakb/searching-by-a-custom-field-with-invalid-value-option-results-in-nullpointerexception-on-customfields-manager-defaultoptionsmanagerdefault-223224206.html
You must delete any null option returned .
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Thanks Niranjan.. I'll check these and get back in case the issue is still there
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