using the workflow transitions it is possible to disable commenting on an issue in certain statuses.
ie by putting jira.permission.comment.user = denied ...
Check the j-tricks blog on this subject
The disadvantage is that if the user wants to progress the issue to another status he/she will not be able to provide a comment (because the permission has been disabled)
Putting a transition specific permission (in the transition properties) doesn't do anything.
Any idea's how to fix this
you can try with Javascript,
add the following script in any field description on field configuraion of that issue type which is present on that transition by changing transition name on which you want hide the comment box
<script type="text/javascript"> jQuery(document).ready( function($) { JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function(e,context) { callCommentHideFunction(); }); callCommentHideFunction(); function callCommentHideFunction(){ if($('#issue-workflow-transition-submit').val() =='working'){ $(".wiki-edit").hide(); $("label[for='comment']").hide(); } } }); </script>
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Florian,
We ended up allowing commenting, and autotransitioning the issue if a comment is provided. I guess this is no help for your case.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Francis, did you find a solution to this issue? I'm having a similar problem, just concerning the 'assignee' field in my case. I'd like to prevent manual editing of the field in one workflow state but allow changing the assignee during a workflow transition.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You can't override what is on status with transition level properties. Can't think of a way to handle this!
Maybe try adding a custom field in the transition screen and copy its contents as comments in th post function or something!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.
Get Certified! ✍️Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.