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possible bug with "," in displayName from AD when changing values?

llagos
Contributor
November 21, 2018

Hello Users,

We've integrated our AD using LDAP for JSD 3.15.3 (Jira Cora 7.12.3). Now, in AD names are shown as "Lastname1 Lastname2, Name(s)"... So when a user mades a change like Assignee, JSD will send an email to the new Assignee, using the "displayName" from AD.

For instance:

old value: Brown Wood, Joe

new value: White Stone, Mary

it will shown as (I'll use underline as strikethrough):

Assignee: Brown Wood White Stone, Joe Mary

Instead of:

Assignee: Brown Wood, Joe, White Stone, Mary

According to our Jira integrator the comma char is a separator, so that's making Jira separate lastnames first and firstnames second... but I think this is a bug... Jira should take the whole "displayName" as just one field, even with commas in it, and not get "confused"...

Is this a bad implementation? bad design? a bug?

Thanks for your thoughts,

Regards,

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