"GET /rest/api/2/mypreferences?key=reportUserDateAndTimeFormat HTTP/1.0" 404

[Waldemar Wetzel]

"GET /rest/api/2/mypreferences?key=reportUserDateAndTimeFormat HTTP/1.0" 404

What is that and how can i resolve it?

[Earl McCutcheon]

Hi Waldemar,

Currently jira only allows changing a global date / time format by administrator for all users on the instance, so there is not an individualized user preference for this setting, are you instead looking for the users timezone settings?

The key value is pulling form the filed for the Constant Value of the PreferanceKeys java field values that can be found under the developer docs here:

• https://docs.atlassian.com/software/jira/docs/api/8.1.0/ 
  • The link i provided is for Jira 8.1.0 you can simply update the version number at the end of the URL for the applicable version to your Jira install for the most accurate list

Locate the "PreferanceKeys" in the left hand navigation pane to see the list of the constant final string values available for the endpoint, and I believe the value you are looking for would be the USER_TIMEZONE Constant Field which has a api value of "jira.user.timezone" so try a GET on:

 <BASE_URL>/rest/api/2/mypreferences?key=jira.user.timezone

But please do note the mypreferences values per the defined keys will only return a 200OK response if a value has been expressly set previously, that is a value different from default, if set to the default in user preferences you will receive a 404. 

EXE if your timezone is set to default and the default is set to America Chicago gmt-6:

the Field value is NULL per the system backend to inherit system default and the result will be a 404 not found as no value exists for the endpoint:

{
"errorMessages": [
"key not found: 'jira.user.timezone'"
],
"errors": {}
}

However if you set the user preference value manually to the same America/Chicago:

The API will return:

America/Chicago

Regards,
Earl