"User Property Field" in JIRA

[Ron Jacob]

Whats the use of "User Property Field" in JIRA .

I have seen used in Workflows.

But can we search issues using "User Property Field" or use in JQL query

[Ivan Tovbin]

Hi Ron,

Speaking from my experience I'm mostly using that field for scripting. For example when you want to give a user a unique "flag" and then use it in various scenarios like workflow conditions or post functions.

Another example, I used in Jira Service Desk to add a personal phone extention number for each agent. Then I created a scripted field, which would display an extention number of the current issue assignee and then used that field to render that number in email templates.