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Automatically add msg file in JIRA or auto open the outlook email which created the issue

Saad
Saad
Contributor
February 26, 2019

I use JETI handler to create issues from Emails.

My team is complaining about using 2 systems, outlook and JIRA to manage our workflow.

 

is there an easy way to go directly from an issue in JIRA to the outlook email that created it. E.g. can the msg file of the email be added as attachment automatically when an issue is created?

 

Or any other way, a hyperlink to outlook?

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