Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can issue template for Jira work in Service Desk?

megan@bright-river.com
megan@bright-river.com
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 27, 2020

I am hoping this add on can solve multiple template needs for my team. When creating tickets on behalf of clients, we would like templates available. Currently we create a blank ticket and then use a canned response.

Answer
Watch
Like Be the first to like this
347 views

0 answers

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.