Can the EZGooey Mail Handler be configured to retain table in email body

[Karen.Newsome@crowley.com]

When a table is inserted into the body of an email, the table format is removed during issue creation via email by the mail handler. It converts the data to plain text. Can the mail handler be configured to retain the formatting in the email? Is this something related to MS Outlook?

[William Crighton [CCC] · Accepted solution]

Karen,

Q1: Can the mail handler be configured to retain the formatting in the email?

A1: Not presently. Please raise a feature in our tracking system located here:

• https://capitalplugins.atlassian.net/browse

[William Crighton [CCC]]

Karen,

Sry, missed your second question.

Q2: Is this something related to MS Outlook?

A2: Nope. It's entirely related to how the underlying Atlassian classes process the incoming message. They (brute force) convert it to plain text, stripping out the HTML.

-wc