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Can the Jira mobile theme be modified so that it can be used on a BlackBerry Z10?

Mark Chatterley
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April 22, 2013

I'm trying to use this on a BlackBerry Z10. When I visit the site it gives me the normal desktop jira interface rather than the mobile theme. The desktop theme works OK on the BB10 browser but requires a lot of zooming in and out. If I change the user agent string to be an iPhone - IOS 5 I do get the mobile theme and it works nicely. Would it be possible to change your plugin so that the user agents aren't hardcoded and the theme checks for capabilities instead? Failing that can we get the BlackBerry Browser User Agent string added? The details are available at:

http://devblog.blackberry.com/2012/08/blackberry-10-user-agent-string/

2 answers

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1 vote
Answer accepted
shihab
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2013

Hi Mark,

The current version of JIRA Mobile has been developed and tested with iPhone and Android phone devices.

Currently the set of user agents that redirect to the mobile web view is hard coded to the mobile platforms that we support. I have created a feature request to add the BlackBerry Z10 to the list of supported user agents in the future: https://jira.atlassian.com/browse/JRA-32726

In the mean time, you should still be able to use the direct URL to the mobile web views: /plugins/servlet/mobile

This should avoid the need to override the user agent string.

Cheers,

-Shihab

0 votes
Izzy Weingarten January 22, 2015

Any news on that?

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