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Can you associate custom priority schemes with Jira Service Desk projects?

Dimitar I_ Dimitrov
Contributor
April 11, 2018

Hey guys, 

It has come to my attention that you can create custom priority schemes for your Jira Service Desk projects, but at the same time you cannot associate these custom priority schemes to Jira Service Desk projects!!? Is this truly the case? And if so, are you aware of any opened feature ticket for enhancement in that direction which I could follow?

Thanks in advance!

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Daniel Wong
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April 12, 2018

Hi @Dimitar I_ Dimitrov

You need to be running Jira Service Desk version 3.9.4 and up in order to use priority schemes in your service desk.

KB for this is here - https://confluence.atlassian.com/adminjiraserver076/associating-priorities-with-projects-945111056.html

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