Create Subtask Script not working Script workflow function : Create a sub-task.

[Marcel J. Wüstner]

Hello, we've been using script-runner since quite a while but upgraded now to JIRA 7.0 and also script runner to 4.2. 

However our post-functions on transitions which creates subtasks are not working anymore.

I set the subtasks according to this:

Subtask will be created with issue type: Sub-task
Target Issue Type: Sub-Task
issue.summary = sourceIssue.summary + ' - Upload' 

everything else is empty. This setup worked before transitioning to JIRA 7.0 

In the log file i get this error message:

-------------------
2015-11-18 11:46:22,924 http-nio-8082-exec-6 ERROR mwuestner 706x58402x1 khtkk0 46.165.234.130,127.0.0.1 /secure/WorkflowUIDispatcher.jspa [c.o.s.jira.workflow.ScriptWorkflowFunction] *************************************************************************************
2015-11-18 11:46:22,924 http-nio-8082-exec-6 ERROR mwuestner 706x58402x1 khtkk0 46.165.234.130,127.0.0.1 /secure/WorkflowUIDispatcher.jspa [c.o.s.jira.workflow.ScriptWorkflowFunction] Script function failed on issue: GME-5927, actionId: 571, file: null
com.atlassian.jira.exception.CreateException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@c6c3e62: root cause: java.lang.NullPointerException
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:748)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:636)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:761)
at com.atlassian.jira.issue.IssueManager$createIssueObject$0.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.utils.AbstractCloneIssue.doScript(AbstractCloneIssue.groovy:112)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CreateSubTask.super$2$doScript(CreateSubTask.groovy)
at com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.CreateSubTask.doScript(CreateSubTask.groovy:123)
Caused by: com.atlassian.jira.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@c6c3e62: root cause: java.lang.NullPointerException
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:909)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:737)
... 6 more
Caused by: com.opensymphony.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@c6c3e62: root cause: java.lang.NullPointerException
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1523)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:615)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:879)
... 7 more
Caused by: java.lang.NullPointerException
at com.atlassian.jira.workflow.validator.AbstractPermissionValidator.hasUserPermission(AbstractPermissionValidator.java:49)
at com.atlassian.jira.workflow.validator.PermissionValidator.validate(PermissionValidator.java:46)
at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:53)
at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
... 10 more

For what i understand is, there is some issue with the permissions, however how do i need to update this?

[Sarathi Chatterjee]

_

[Thanos Batagiannis [Adaptavist]]

Update your user name to match your user key. 

Find your user key: your-base-url/rest/api/2/myself

Edit your user name: Users -> User management -> Select the user and edit.

[JamieA]

Note: this is a bug, which will be fixed very soon.

[Sarathi Chatterjee]

Has this been fixed ?

Thanks

[Thanos Batagiannis [Adaptavist]]

Hi Sarathi 

Yes it is fixed in version 4.2.0.2 

regards,

Thanos

[Sarathi Chatterjee]

We get this on 4.3.18  

Installing 5.0.14 now 

[Sarathi Chatterjee]

Error we get is 

017-08-10 15:57:58,084 ERROR [workflow.ScriptWorkflowFunction]: *************************************************************************************
2017-08-10 15:57:58,085 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: ITSD-98, actionId: 1, file: <inline script>
com.atlassian.jira.exception.CreateException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@2232fbbc: root cause: java.lang.NullPointerException
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:588)
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494)
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:599)
 at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssueObject(RequestCachingIssueManager.java:198)
 at com.atlassian.jira.issue.IssueManager$createIssueObject$0.call(Unknown Source)
 at Script211.createSubtask(Script211.groovy:64)
 at Script211$_run_closure2.doCall(Script211.groovy:23)
 at Script211.run(Script211.groovy:22)
Caused by: com.atlassian.jira.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@2232fbbc: root cause: java.lang.NullPointerException
 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:760)
 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580)
 ... 7 more
Caused by: com.opensymphony.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@2232fbbc: root cause: java.lang.NullPointerException
 at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1477)
 at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1167)
 at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)
 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
 ... 8 more
Caused by: java.lang.NullPointerException
 at com.atlassian.jira.workflow.validator.AbstractPermissionValidator.hasUserPermission(AbstractPermissionValidator.java:38)
 at com.atlassian.jira.workflow.validator.PermissionValidator.validate(PermissionValidator.java:37)
 at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45)
 at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1466)
 ... 11 more

Cancel

[Sarathi Chatterjee]

And the code in use on the POST Function on Create is 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
 def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def parentIssue = issue as MutableIssue

if (parentIssue.isSubTask()) {
 //the issue in transition is a subtask therefore do nothing
 return
}

def parentSummary = parentIssue.summary

// use http://docs.oracle.com/javase/tutorial/essential/regex/bounds.html because we want to match the exact word
if (parentSummary.matches(".*\\bOFFICE\\b.*")) {
 ['Create OFFICE Account', 'Create AD Account', 'Create Exchange Account'].eachWithIndex { it, idx ->
 createSubtask(parentIssue, it, "Subtask $idx")
 }
}
else if (parentSummary.matches(".*\\bOFFICE_2\\b.*")) {
 ['Create OFFICE_2 Account', 'Create AD_2 Account', 'Create Exchange Account_2'].eachWithIndex { it, idx ->
 createSubtask(parentIssue, it, "Subtask $idx")
 }
}
// follow the same pattern for other cases ....

/**
 * Create an issue of issue type subtask, for the given parent issue and a text to concat in the parent issue's one
 * in order to create the subtask's description.
 * All the other required fields are inherited from the parent issue
 * @param parentIssue The parent issue which is in transition
 * @param description The text to concat to the parent's one in order to create the subtask's description
 */
def createSubtask (MutableIssue parentIssue, String description, String subtaskSummary) {
 def subtaskDescription = "$description ${parentIssue.summary}"

 // if there is a subtask with the exact description already then do nothing
 if (subtaskAlreadyExist(parentIssue, subtaskDescription)) {
 log.info "A subtask with description $subtaskDescription already exists, I will NOT create a new one"
 return
 }

 def issueFactory = ComponentAccessor.getIssueFactory()
 def constantManager = ComponentAccessor.getConstantsManager()
 def issueManager = ComponentAccessor.getIssueManager()
 def subTaskManager = ComponentAccessor.getSubTaskManager()

 def newSubTask = issueFactory.getIssue()

 newSubTask.setSummary('HELLO')
 newSubTask.setDescription(subtaskDescription)
 newSubTask.setParentObject(parentIssue)
 newSubTask.setProjectObject(parentIssue.projectObject)
 newSubTask.setPriority(parentIssue.priority)
 newSubTask.setIssueTypeId(constantManager.getAllIssueTypeObjects().find{
 it.getName() == "Sub-task"
 }.id)
 // Add any other fields you want for the newly created sub task see
 // https://docs.atlassian.com/jira/7.3.5/com/atlassian/jira/issue/MutableIssue.html
 def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

 def newIssueParams = ["issue" : newSubTask] as Map<String,Object>
 issueManager.createIssueObject(user, newIssueParams)
 subTaskManager.createSubTaskIssueLink(parentIssue, newSubTask, user)
 log.info "Subtask with summary ${newSubTask.summary} created"
}

def subtaskAlreadyExist (MutableIssue parentIssue, String subtaskDescription) {
 parentIssue.subTaskObjects?.find { it.description == subtaskDescription }
}

[Thanos Batagiannis [Adaptavist]]

Can you try to replace the

def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

with a user that has for sure Create Issue Permissions for this project ?
Something like

def user = ComponentAccessor.getUserManager().getUserByKey("admin")

let me know how this goes.

[Marcel J. Wüstner]

Additionally i have the following error when running the Scriptrunner Script registry 

For the code:

issue.summary = sourceIssue.summary + ' - TEST'
[Static type checking] - The variable [sourceIssue] is undeclared. @ line 1, column 17.

[Static type checking] - Cannot find matching method java.lang.Object#plus(java.lang.String). Please check if the declared type is right and if the method exists.

Possible solutions: is(java.lang.Object), split(groovy.lang.Closure), use([Ljava.lang.Object;), use(java.lang.Class, groovy.lang.Closure), wait(), grep() @ line 1, column 37.

[Thanos Batagiannis [Adaptavist]]

This is a STC (static type checking) issue, but it doesn't make your action to fail.

[Marcel J. Wüstner]

okay thank you. i am just trying to find anything which could give us an indication where teh problem is. Because of the failing script i have already half a project team not able to work in their used workflow which gives us a lot of overhead currently.

[Thanos Batagiannis [Adaptavist]]

Marcel could you please raise a support ticket here: https://productsupport.adaptavist.com/servicedesk/customer/portal/2, so we can continue the troubleshooting from there ? Thanks

[Marcel J. Wüstner]

I ran also the test-run from script runner built in scripts got the following errors, not sure if this helps

Run	5
Failures	8

Error	test script with workflow transitions(com.acme.scriptrunner.test.TestAddComponentLeadsAsWatchers)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@2065720
Error	test script with workflow transitions(com.acme.scriptrunner.test.TestAddComponentLeadsAsWatchers)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@51099a38
Error	test script with workflow transitions(com.acme.scriptrunner.test.TestAddComponentLeadsAsWatchers)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@26c0aa30
Error	test due date script field(com.acme.scriptrunner.test.TestVersionDueDateScriptedField)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@5e61946d
Error	test due date script field(com.acme.scriptrunner.test.TestVersionDueDateScriptedField)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@57d243ed
Error	test due date script field(com.acme.scriptrunner.test.TestVersionDueDateScriptedField)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@173162c4
Error	test due date script field(com.acme.scriptrunner.test.TestVersionDueDateScriptedField)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@21997723
Error	test due date script field(com.acme.scriptrunner.test.TestVersionDueDateScriptedField)
org.spockframework.runtime.ConditionNotSatisfiedError: Condition not satisfied: createValidationResult.isValid() | | | false com.atlassian.jira.bc.issue.IssueService$CreateValidationResult@f1fc445

[Marcel J. Wüstner]

hi Thanos, i have admin-rights and i can also create tickets and subtickets manually but the workflow post function seems not to work.

[Thanos Batagiannis [Adaptavist]]

Hi Marcel, I tested in my local instance (JIRA7, SR-4.2), no problem appeared. As you mentioned there is something wrong with the user. Does this user has permission to create issues ?

[Roy Chapman]

I had the same issue.  Turns out that the option to create sub task as user was failing.  This was a test project and the user selected had no permissions to create the sub task.

[Marcel J. Wüstner]

That's right, i am only using the built-in "Create subtask" script

[JamieA]

Hi @Thanos Batagiannis [Adaptavist] , it's the built-in "Create subtask" script, he said he wasn't using any additional code.

[Thanos Batagiannis [Adaptavist]]

Hi Marcel, Would you like to post the script you use for your post function (a couple of API changes happened in JIRA7) ?