Error rendering 'com.atlassian.jira.jira-view-issue-plugin:peoplemodule'. Please contact your JIRA administrators

[aris unknown]

Hi,

Suddenly I get the error Error rendering 'com.atlassian.jira.jira-view-issue-plugin:peoplemodule'. Please contact your JIRA administrators.
which appears only on an admin's profile.

2/3 administrators face this issue when we try to view a Bug in status "Completed".
On any other case, (status , issue type) everything works fine.
Tell me what kind of information you need in order to solve this issue because
if the 3rd administrator faces this issue too, we will have a major issue during our daily workflow.

atlassian-jira.log

2014-02-14 12:22:11,661 http-bio-8080-exec-5 ERROR a.sourgias 742x12730x1 qx9bff 192.168.10.17 /browse/MW-22 [atlassian.plugin.web.DefaultWebInterfaceManager] Could not evaluate condition 'com.atlassian.plugin.web.conditions.AndCompositeCondition@5c6264f9' for descriptor: com.atlassian.jira.plugin.system.issueoperations:assign-issue (null)
java.lang.IllegalArgumentException: ProjectRole can not be null
at com.atlassian.jira.security.roles.DefaultProjectRoleManager.getProjectRoleActors(DefaultProjectRoleManager.java:127)
at com.atlassian.jira.notification.type.ProjectRoleSecurityAndNotificationType.getProjectRoleActors(ProjectRoleSecurityAndNotificationType.java:249)
at com.atlassian.jira.notification.type.ProjectRoleSecurityAndNotificationType.hasPermission(ProjectRoleSecurityAndNotificationType.java:190)
at com.atlassian.jira.notification.type.ProjectRoleSecurityAndNotificationType.hasPermission(ProjectRoleSecurityAndNotificationType.java:197)
at com.atlassian.jira.permission.DefaultWorkflowPermission.allows(DefaultWorkflowPermission.java:48)
at com.atlassian.jira.security.WorkflowBasedPermissionManager.hasPermission(WorkflowBasedPermissionManager.java:85)
at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:122)
at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:151)
at com.atlassian.jira.security.AbstractPermissionManager.hasPermission(AbstractPermissionManager.java:161) <+2>
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:83)
at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)
at com.sun.proxy.$Proxy83.hasPermission(Unknown Source)
at com.atlassian.jira.plugin.webfragment.conditions.HasIssuePermissionCondition.shouldDisplay(HasIssuePermissionCondition.java:38)
at com.atlassian.jira.plugin.webfragment.conditions.AbstractWebCondition.shouldDisplay(AbstractWebCondition.java:44)
at com.atlassian.plugin.web.conditions.AndCompositeCondition.shouldDisplay(AndCompositeCondition.java:14)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:172)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableItems(DefaultWebInterfaceManager.java:103)
at com.atlassian.jira.plugin.webfragment.JiraWebInterfaceManager.getDisplayableItems(JiraWebInterfaceManager.java:67)
at com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager.getLinksForSection(DefaultSimpleLinkManager.java:132) <+2>
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
at com.sun.proxy.$Proxy278.getLinksForSection(Unknown Source) <+2>
at java.lang.reflect.Method.invoke(Unknown Source)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
at com.sun.proxy.$Proxy278.getLinksForSection(Unknown Source)
at com.atlassian.jira.issue.util.IssueOperationsBarUtil.getLinksForSection(IssueOperationsBarUtil.java:205)
at com.atlassian.jira.issue.util.IssueOperationsBarUtil.getPromotedLinks(IssueOperationsBarUtil.java:112)
at com.atlassian.jira.rest.v2.issue.OpsbarBeanBuilder.buildOpsbarGroup(OpsbarBeanBuilder.java:103)
at com.atlassian.jira.rest.v2.issue.OpsbarBeanBuilder.build(OpsbarBeanBuilder.java:59)
at com.atlassian.jira.plugin.issuenav.IssueNavAction.doIssue(IssueNavAction.java:622)
at com.atlassian.jira.plugin.issuenav.IssueNavAction.doDefault(IssueNavAction.java:263) <+2>
at java.lang.reflect.Method.invoke(Unknown Source)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) <+2> (ActionSupport.java:433) (ActionSupport.java:157)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:83) <+7> (DefaultInterceptorChain.java:39) (NestedInterceptorChain.java:31) (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:225) (GenericDispatcher.java:154) (JiraWebworkActionDispatcher.java:151)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) <+11> (ApplicationFilterChain.java:305) (ApplicationFilterChain.java:210) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCommonFilter.preventDoubleInvocation(PrettyUrlsCommonFilter.java:38)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:74) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:30) <+8> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+19> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SecurityFilter.java:82) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:55) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+8> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+10> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ApplicationDispatcher.java:690) (ApplicationDispatcher.java:477) (ApplicationDispatcher.java:402) (ApplicationDispatcher.java:329)
at com.atlassian.jira.plugin.issuenav.IssueNavRewriteFilter.doFilter(IssueNavRewriteFilter.java:90) <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)

[aris unknown · Accepted solution]

Hi,

The problem was solved as follows :

I removed the "assign issue" permission from the users that has the problem displayed,
and the issue disappeared.

So, it was a permission issue finally.

Is this a bug of the plugin?

[Jobin Kuruvilla [Adaptavist]]

Seems like you have a workflow condition from status "Completed" that makes use of an invalid project role. Maybe the project role is deleted.

Check the workflow condition on transitions from "Completed" status and make sure the project roles used in those conditions are valid.

[aris unknown]

I checked it and all roles exist. What is strange is the fact that ALL users can successfully view the issue without the exception besides 2 administrators out of 3.Below is the pre-condition of the workflow step

Only the assignee of the issue can execute this transition.
Add grouped condition | Delete

— OR Add condition to group | Switch to AND

Only users in any of following roles can execute this transition: Administrators
Add grouped condition | Edit | Delete

[aris unknown]

Perhaps is a permission issue?

[Jobin Kuruvilla [Adaptavist]]

Are you sure you are looking at the correct workflow? From the error, the project role passed in null and that should happen only when the role id is invalid. Not sure if permissions can cause this. It shouldn't!

[yasemin akyol]

 I removed the "assign issue" permission, it works.

Thanks