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Gerrit 3.2 throws exception after upgrading to JIRA 7.0

KMuthukumar-RP September 19, 2017

Hi,

         Gerrit was working fine with our JIRA in-prem installation of 6.4.5. We upgraded JIRA to 7.0 last weekend. After that, Gerrit throws following exception in the log file. Can you please help us resolve the issue.

2017-09-19 08:49:21,879 http-nio-8080-exec-7 ERROR JVanukuri 529x574009x2 6f3a63 10.13.165.26,10.34.216.95 /rest/greenhopper/1.0/xboard/issue/details.json [c.a.g.w.r.issue.thirdpartytabs.ThirdPartyTabModelFactory] Unable to load third party tab for com.meetme.plugins.jira.gerrit-plugin:gerrit-reviews-agile-panel
java.lang.ClassCastException: com.atlassian.jira.user.BridgedDirectoryUser cannot be cast to com.atlassian.jira.user.ApplicationUser
        at com.atlassian.jira.plugin.webfragment.contextproviders.AbstractJiraContextProvider.getContextMap(AbstractJiraContextProvider.java:23)
        at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30)
        at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.buildThirdPartyTab(ThirdPartyTabModelFactory.java:84)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.buildThirdPartyTabs(ThirdPartyTabModelFactory.java:65)
        at com.atlassian.greenhopper.web.rapid.issue.thirdpartytabs.ThirdPartyTabModelFactory.createModel(ThirdPartyTabModelFactory.java:52)
        at com.atlassian.greenhopper.web.rapid.issue.IssueEntryFactory.buildViewEntry(IssueEntryFactory.java:409)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource$1.call(IssueResource.java:136)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource$1.call(IssueResource.java:106)
        at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42)
        at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:114)
        at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:94)
        at com.atlassian.greenhopper.web.rapid.issue.IssueResource.getPageData(IssueResource.java:105)
        ... 2 filtered
        at java.lang.reflect.Method.invoke(Method.java:497)
        ... 19 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
        ... 1 filtered
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
        ... 36 filtered
        at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)
        ... 19 filtered
        at com.plugenta.jiraauditor.filter.RestEventsFilter.doFilter(RestEventsFilter.java:79)
        ... 48 filtered
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)
        ... 73 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

 

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