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Go2group Synapse RT update not showing

Omprakash Thamsetty
Omprakash Thamsetty
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November 14, 2016

Hi,

 

We have 6.3.7.10 version of synapse plugin in JIRA server 6.4.12 version. I can not see the update button to update the plugin to 8.3.1.0 . Is there any way that we can do the upgrade without uninstalling existing?

 

Thanks,

Om

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Cheney Ma [Go2Group]
Cheney Ma [Go2Group]
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November 14, 2016

Hi there,

I have replied through email and will set up a web meeting to help you as soon as possible.

You are supposed to follow our 'Upgrade Guide' to finish the upgrade and data migration.

 

Regards,

Cheney

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