How can I fixe this: "Error rendering macro 'content-column' : null" when exporting to PDF?

[Shirly Tsang]

While exporting my workspace to a custom PDF, I got this error: "Error rendering macro 'content-column' : null" for two specific pages. Others were OK. How can I fix this?

[AnnWorley]

Hi Shirly,

The content column macro is part of the Brikit Theme Press add-on. Here are the details on Brikit's site: Content Column Macro.

I am not sure why the PDF export is not able to render the content from the add-on. I am moving your question to the Marketplace collection so Brikit's staff can possibly shed more light.

Thanks,

Ann

[Shirly Tsang]

Thanks, Ann!! We haven't heard from Brikit yet. Do I actually need to check with them?

Regards,

Shirly

[AnnWorley]

The Brikit team does use this forum, so I was hoping they would respond here, but they also have a public-facing bug tracker. I signed up for an account on their JIra instance and was able to view this bug report:

Error rendering macro 'content-column' in space HTML or PDF export

Perhaps it would be worthwhile for you to sign up and then comment on that to see if they have an ETA for a fix or a workaround. The link above should take you to a page with an option to sign up for their Jira instance.

[Shirly Tsang]

Sounds good!! Thanks for the advise, Ann!

Shirly

[Jonathan Smith]

Hi @Shirly Tsang,

  This might be a permissions situation.  Insure you have permissions to view the content.

Example: PDF export that prints an "excerpt-include" macro will throw the "error rendering" message if you don't have permissions to view the content.

[Shirly Tsang]

Thanks, Jonathan! We checked our permissions and that didn't seem to be the problem. We'll look into other possibilities.

Shirly