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How do I configure "JIRA Email This Issue" to add ticket attachments to the email?

Andy Keyworth
Andy Keyworth
Contributor
December 9, 2019

Hi,

We call "JIRA Email This Issue" (JETI) as a post-function of our workflow. Can I configure JETI to add attachments, from an attachment category in the ticket, to an email?

I know this is a seemingly simple question, as there are attachment fields in the JETI post-function; but they never work for us. Regardless of what we do to configure the post-function, the emails never contain attachments. What can we do to address this?

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