How do I force a worklog entry?

[Deleted user]

I am trying to create an automation rule that forces a user to create a worklog entry when any issue is transitioned to done. I think I have the condition check correct, but how do I send them to the worklog to make an entry?

[Huw Evans · Accepted solution]

Hey Todd,

We don't have enough access to JIRA to open up a window on the front end like you're asking—Automation can only interface with the data in the backend of JIRA.

Let me know if that makes sense and if I can help with anything else :)
Huw