How do I get the from project name when moving an issue

[Victor Jiang]

I'm trying to capture the previous project name when moving an Issue from one project to another...

After looking at the documentation, it seems that the following should work...

{{#changelog.project.name}}{{fromString}}{{/}}

but unfortunately, it doesn't. neither does these...

{{#changelog.project}}{{fromString}}{{/}}

{{#changelog.project.name}}{{from}}{{/}}

Am I doing something wrong?

Thanks in advance.

[Deleted user · Accepted solution]

Hi Victor,

I'm a bit surprised that you're having this issue. The following works for me:

{{#changelog.Project}}{{fromString}}{{/}}

 Could I get you to open a support ticket with us so we can work this through with you? If you could include a screenshot of your rule configuration that would be fantastic.

Cheers,

Simeon [Automation for Jira]

[Victor Jiang]

Hi Simeon, thanks for the quick response. I just tried again and looks like it's working now with...

{{#changelog.project}}{{fromString}}{{/}}

I don't know why it didn't work yesterday.

Also, how do I get the previous issue key? I'm assuming it's the below but it returns empty string.

{{#changelog.issue.key}}{{fromString}}{{/}}

Thanks in advance!

[Deleted user]

Hi Victor,

No worries, glad it is working.

For the issue key, the smart value is:

{{#changelog.Key}}{{fromString}}{{/}}

The trick to pulling these values out of the changelog is to look at the entries on the history tab:

I can see from this here that I can refer to three items from the move and the issue key is in there as Key.

Hopefully that helps.

Cheers,

Simeon.

[Victor Jiang]

That worked a treat! Thanks