Hi,
I would like to calculate issue resolution time per each assignee involved and display it report where rows have assignees and columns have months.
I created a custom field "Time per assignee" and added Javascript code to calculate measure values :
[jira.customfield_time_per_assignee]
name = "Time per assignee"
data_type = "decimal"
measure = true
multiple_dimensions = ["Time","Assignee"]
javascript_code = '''
var divider = 1000 * 60 * 60;
var assigneehistory = new Array();
var datefrom = issue.fields.created;
var assignee = "unassigned";
var assigneeItem = null;
var resolutionItem = null;
var resolution = null;
var resolutionDate = null;
issue.changelog.histories.forEach(function(history)
{
dateto = history.created;
history.items.forEach(function(historyItem)
{
if (historyItem.field == "assignee") {
assigneeItem = historyItem;
}
else if (historyItem.field == "resolution") {
resolutionItem = historyItem;
}
});
if (assigneeItem)
{
if ((!resolutionItem || resolutionItem.to) && !resolution)
{
assignee = assigneeItem.from ? assigneeItem.from : "unassigned";
duration = (Date.parse(dateto) - Date.parse(datefrom)) / divider;
assigneehistory.push(assignee + "," + duration);
}
datefrom = dateto;
assignee = assigneeItem.to ? assigneeItem.to : "unassigned";
}
if (resolutionItem)
{
if (!assigneeItem)
{
if (resolutionItem.to && !resolution)
{
duration = (Date.parse(dateto) - Date.parse(datefrom)) / divider;
assigneehistory.push(assignee + "," + duration);
}
datefrom = dateto;
}
resolution = resolutionItem ? resolutionItem.to : null;
resolutionDate = dateto;
}
resolutionItem = null;
assigneeItem = null;
});
for(i = 0; i < assigneehistory.length; i++) {
assigneehistory[i] = resolutionDate.toString().substr(0,10) + "," + assigneehistory[i];
}
issue.fields.customfield_time_per_assignee = assigneehistory.join("\n");
'''
This woks when issue has assignee, but unfortunately, my issues doesn't... Adding custom field something like "Resolved by" and using it instead of Assignee (multiple_dimensions = ["Time","Resolved by"]) doesn't help, because the cube import throws an error telling that "Resolved by" cannot be used in multiple dimensions...
How could i solve this ? Is there an esier way to calculate how much time some user was the assignee of an issue?
Thanks
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.