How to copy the value of custom optional field into tasks with Automation?

[Peter Ebraert]

Hello,

We are running the cloud version of Jira, and have the Tempo plugin and the Automation for Jira plugin.

I use the following JSON to copy the value of the Account field (a custom field introduced by the Tempo plugin), from an Epic to all underlying tasks upon a change on the epic

{
"fields": {
"Account": "{{issue.epic.fields.Account.id}}"
}}

The Account field, is an optinal field on the Epic. Consequently, I do not always get a value back (making the automation rule crash from time to time).
Does anyone know how to deal with a copy of optional elements?

[Deleted user]

Hey here Peter,

The best way is to add a Condition before the Edit action to check that the value for whatever you're setting it to exists / is not equal to blank

That way, the rule won't try to edit if the value is not there

Cheers,

Mark C