Is the vendor still in business?

[Peter Garncarek]

After upgrading to latest Jira version xPorter no longer works.  It was shown as compatible up to Jira 9.10 and I am on 9.12 because of the security advisories.  I cannot login to the vendor support page and email to them is not answered for weeks.  Anyone know if they are still in business?  I was able to purchase the app and license in December but they are radio silent on the support (which is strange as in the past they were very good).  

[Max Foerster - K15t · Accepted solution]

Hey Peter,

Our guess is as good as yours. Head over to their website if you really want. There's a phone number for their US entity: https://www.ideracorp.com/legal/Xblend?hsLang=en

Or try a different email address to reach out to or a new account in support. I was able to sign up. 🤷🏼‍♂️

Best, Max

[Peter Garncarek]

Thanks Max.  When this started and my account didn't work, took me two times to reset password but it still will not let me login.  I will try the phone number in the US.