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Is there a way to automatically link ticket the ticket if it was mentioned in comment

Neetu Verma
Neetu Verma
Contributor
February 19, 2020

We use Automation for JIRA for all the automation and would like to link tickets anytime someone mentions a ticket number in the description or comment field. This will save tons of time and research I have to do later.

I see lots of people were able to do this, can someone please show me one example.

This is what I see in ticket JSON for the custom text body

"body": "[https://stptech.atlassian.net/browse/TECH-3231|https://stptech.atlassian.net/browse/TECH-3231|smart-link]\n\n",

Thanks

Neetu

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