Linked Transition - Subtask change status after post function is called

Andrea Giordano January 9, 2020

Hello,
JIRA noob here. I am playing a bit with the JSU plugin and as a first test I have implemented the following post function:

Capture2.PNG

so that when I move all subtasks of a specific task to the status DONE, then the related parent task moves to DONE too.
The function accomplishes perfectly its purpose except for the fact that the subtask card I moved to DONE automatically moves to IN PROGRESS (while I expect it remains to DONE).

Here my workflow:
Capture.PNG

I don't get the reason behind this behavior.

P.S.: As a test, I tried to remove the all transition related to the IN PROGRESS status and re-tested the function. This way the subtask card actually remain in DONE status.



1 answer

0 votes
Stefan Forstmoser _beecom_
Contributor
January 16, 2020

Hi @Andrea Giordano 

this really sounds strange. Probably some very specific problem in your setup.

Please contact us (beecom, vendor of JSU) at our support:
https://servicedesk-apps.beecom.ch/servicedesk/customer/portal/3

Provide us the XML export of that workflow. I'm sure we can figure it out together.

Best regards,
Stefan

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