Profields - Error while loading the layouts

[Ender Akgün]

Hİ,

When i disabled and then enabled Profiled add-on, Jira throw an error like "Error while loading the layouts" and i can't add new layout. How can i restore my layout?

Thanks

[Fede Baronti -Deiser- · Accepted solution]

Hello @Ender Akgün, 

This is a problem that we have seen and soon will be fixed. But I strongly suggest to Uninstall and Re-install Profields as a workaround. I have just tested it and it works as it should. 

Thanks for letting us know. 

All the best, 

Fede

[Ender Akgün]

Thank you Federico, this is helpful answer.

[Support (greenique)]

Hey Fede,

I'm afraid this did not help me in my case. We are not even seeing the error message Ender has. The Layout page remains empty and we tried to reinstall the profields :( 

We are currently running Jira 7.11.2 and Profields 6.0.2

Hope you are having an idea of what to do @Fede Baronti -Deiser-.

Thanks in Advance

Andrej