Proper formatting for HTML email PLUS Time formatting

[Craig Weston]

HI!

I'm building an automated form that presents information and a timeline to users in certain conditions. The information is emailed to them - its for execs on the go. When I add custom time fields ( or any time fields really, it isn't just a custom field) I get the "jiraDateTime" format.

    <td class="tg-7fey" colspan="2">{{issue.customfield_1186}}</td> 

 Above is the line impacted.  If I add formatting such as {{issue.customfield_11966}}longDateTime{{/}} I get errors - "Error rendering smart-values when executing this rule:Mismatched start/end tags: null != in template-7b3..."

My question is, what is the tag format to make this work? What I want is  

<td class="tg-7fey" colspan="2">{{issue.customfield_1186}}format=shortDateTime,zone={{reporter.timeZone}}{{/}}</td>  

I have tried escaping the trailing  /  such as {{\/}} but this just runs for 5 minutes and returns no results. 

If I leave off the trailing slash it runs but (as I would expect) prints the text following the field.

I have tried the single format and the more formal format = statements, as well as a number of the commands on the page https://docs.codebarrel.io/automation/smart-fields/working-with-dates.html

Thank you for your ideas.

[Nick Menere]

Hi Craig,

I think you are just missing the #:

{{#issue.customfield_11966}}longDateTime{{/}} 

Let us know how you go.

Cheers,

Nick

[Craig Weston]

you are correct Nick, Thanks!