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Add-on

Fahad Siddiqui
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September 8, 2019

We have purchased the Licencing of expired add-ons how to upload licence now can someone guide and after that what needs to be done so it will take affect.

thanks, 

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Yoga Reddy {Appfire}
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September 8, 2019

Hi @Fahad Siddiqui 

Choose > Applications.
Select Versions and licenses to view your existing JIRA applications license details.
Locate the license you want to update, and click on to edit the license.
Replace the existing license key with your new license key in the License field.

Thanks

Yoga

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DPKJ
Community Champion
September 8, 2019

Once you get new license, you just need to follow this guide/how-to-article it will solve your doubts,

https://confluence.atlassian.com/jirakb/how-to-update-your-add-on-license-429916493.html

Fahad Siddiqui
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September 8, 2019

Do i need re-indexing after that?

DPKJ
Community Champion
September 8, 2019

@Fahad SiddiquiJira will automatically ask you for re-indexing if any of your plugin demand that. Usually, this happen when your plugin deal with Custom Fields and have updated/migrated some data internally.

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Fahad Siddiqui
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September 9, 2019

Dear DPK J,

I need your suggestion...

Currently we are using JIRA instance server on 2012 server.

now if servers are been migrated  to cloud 2016

So do we need to move application side to JIRA cloud? or we can stay with JIRA server.

please advice.

DPKJ
Community Champion
September 9, 2019

You stay on Jira Server.

Jira Cloud is different product that Atlassian offer in 'Software as a Service' mode, and this does not means installer for cloud platforms.

Don't get confused by name.

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Fahad Siddiqui
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September 9, 2019

Thanks for your clarification.....

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