Automatic Transition of Status

[Kumar Krishnamurthy]

In my worflow, when an issue is created, it goes to "open" status. After that it has to picked up for review and approval. I want to configure the workflow in such a way that if a particular issue type is in "open" status for more than 2 "working days" it is moved to the "approved" status automatically. Is this possible without writing a script?

[Nic Brough -Adaptavist- · Accepted solution]

A lot of people (including Atlassian) use escalation scripts - see https://confluence.atlassian.com/display/JIRA/Jelly+Escalationfor an example of these.

[Bhushan Nagaraj]

Hi Kumar,

This is not possible without adding a script or using an add-on. However, groovy script runner plugin has a built in script that can do this for you. Take a look at

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-Fast-tracktransitionanissue

Thank you

Bhushan