BigGantt doesn't show any entry
Dennis Bork
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Hey Community,
since today I have problems with BigGantt. We've used it since 3 weeks and were very happy with it. But since today we have a major issue: It doesn't show anything.
During a resync I got the message that all of my task are "obsolet" (see attached screenshot). Any idea what the problem is?
Best,
Dennis
1 answer
Tomek-SoftwarePlant
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For those who want to know, Dennis contacted us directly and we together resolved his issue.
Quoting Dennis:
It was a permission issue. I didn’t grant the user atlassian-addons-project-access access to the Project
You can use Permission helper of Jira to check this. Just pick a random issue of a given project, expand 'Admin' menu and run Permission helper.
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