Bug: Excepción:An Exception occurred while cloning the issues corresponding to the specified filter.

[David Arteaga]

When using BulkClone for a project with just one issue, filter: project = PV ORDER BY key ASC

I get this error message:

Excepción:An Exception occurred while cloning the issues corresponding to the specified filter.

and in atlassian-jira.log I get this:

2015-01-25 19:26:15,692 http-bio-8090-exec-17 ERROR administrador 1166x2356x1 8m2lk 0:0:0:0:0:0:0:1 /secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] [Ljava.lang.StackTraceElement;@3b94e522

I am using JIRA v6.3.12 and BulkClone v1.0.14

Could you please help me solving this? Thanks!

[Lars Broden]

Good that IT worked out in the end

Lars

[David Arteaga]

OK. Thanks! With the error message I realize that the problem was in the workflow. BulkClone is working well.

Lesson learned: First try with default workflow, then with your workflow.

[Lars Broden]

David,

1.0.15.3 version is now published on Atlassian Marketplace. Please upgrade and re-run the same Bulkcloning operation and then provide us with this more extensive error handling message

Lars

[Nicușor Vucescu]

Hi,

Thank you for the error message, 1.0.15.3 will be released soon and it will help us better understand this scenario.

The above error is thrown by the error handler itself, the next version will show us a more meaningful error.

Thank You,

Nicu

[David Arteaga]

Hello, sorry, I got the same message.

All issues have responsible.

JIRA 6.3.12 and BlukClone 1.0.15.2, same error message:

Error

Excepción:An Exception occurred while cloning the issues corresponding to the specified filter.

Log:

2015-01-31 15:32:58,223 http-bio-8090-exec-21 ERROR administrador 932x986x1 o6quwx 0:0:0:0:0:0:0:1 /secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] An error has occured:
java.util.NoSuchElementException
at java.util.LinkedList$ListItr.next(Unknown Source)
at com.lbcg.jira.plugins.bulkclone.BulkCloneDetails.doExecute(BulkCloneDetails.java:515)
at webwork.action.ActionSupport.execute(ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:88)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) <+6> (NestedInterceptorChain.java:31) (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:225) (GenericDispatcher.java:154) (JiraWebworkActionDispatcher.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) <+14> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+23> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SiteMeshFilter.java:181) (SiteMeshFilter.java:85) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:79) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+13> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:82) (GzipFilter.java:59) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:60) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

[Lars Broden]

Ok David we finally nailed the problem that it needs to also cloned unassigned assignees, this has now been handled.

A new version 1.0.15.1 has now been published and this problem should be history

Good Luck

Lars Broden

[Lars Broden]

Hi,

There is a BulkClone 1.0.15 out with  more extensive error logging built in.

Please upgrade, rerun and send us the error log at lars.broden@lbconsultinggroup.org

Cheers

Lars Broden

[Nicușor Vucescu]

Hi,

There is a new version coming out soon which will have more logging.

This will enable us to view the entire StackTrace in the log.

After the new version is published you can:

• Retry the same BulkClone operation;
• Review the atlassian-JIRA log file;
• Get the full error message and post it here.

Based on that we can look into detail and pin point where the BulkClone operation throws the exception.

Best,

Nicu

[David Arteaga]

I followed all steps. I installed JIRA v6.3.12 and BlukClone 1.0.14.

Same error: Excepción:An Exception occurred while cloning the issues corresponding to the specified filter.

In atlassian-jira.log (after indexing): 

2015-01-26 22:27:09,819 JiraTaskExectionThread-2 INFO administrador 1346x835x1 1899hfg 0:0:0:0:0:0:0:1 /secure/admin/IndexReIndex.jspa [action.admin.index.IndexAdminImpl] Re-indexing finished
2015-01-26 22:27:42,251 http-bio-8090-exec-15 ERROR administrador 1347x1183x1 1899hfg 0:0:0:0:0:0:0:1 /secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] [Ljava.lang.StackTraceElement;@660ec231

Could you please help me solving this?

[Lars Broden]

Hi David,

I cant reproduce this, but it could be a plugin cache problem if you are upgrading?

Try the following;

1. Shutdown you JIRA Server
2. Delete your plugin cache folder
3. Delete your browser cache
4. Restart the JIRA Server (plugin cache folder will be rebuilt automatically)
5. Start your browser

If the following steps does not do the trick, I need a more comprehensive log from you

Kind Regards

Lars Broden