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Can´t enable Zephyr for Jira

Lars-Göran Sundgren
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October 18, 2019

I´m running Jira Server 7.4.2 and I have  have successfully installed Zephyr for Jira 5.2.3.52308212 and have activated the license.

However when I try to enable the plugin I get a timeout and the error: Failed to enable plugin Zephyr for JIRA (com.thed.zephyr.je)

I've also uninstalled it and reinstalled it and still get the same issue. I have managed to successfully enable another plugin.

2 answers

0 votes
Brian Walker
Contributor
November 10, 2019

Hi Lars,

Try QMetry Test Management for Jira which supports both Jira 7.X and 8.X server version.

Here is the Marketplace Link:

https://marketplace.atlassian.com/apps/1215144/qmetry-test-management-for-jira?hosting=server&tab=overview

- Brian

0 votes
Naveen K S
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October 19, 2019

5.2.3 is not compatible with JIRA ver 7.x, its for JIRA 8.x, the correct compatible version for Jira 7.x is Zephyr for Jira 4.1.2. You can download the  same from market place and that should work

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