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Error When Connecting to JIRA

ChristopherG
ChristopherG April 28, 2014

When connecting to JIRA using Excel Connector for JIRA v1.2.3.0 I am getting the error below. 

4/29/2014 1:53:43 PM Connecting to JIRA at https://ctlabs.verizon.net/iptvtracking/ as cgonzalez.
4/29/2014 1:53:43 PM Connected to JIRA successfully.
4/29/2014 1:53:44 PM ERROR: The given key was not present in the dictionary.
4/29/2014 1:53:44 PM at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Excel2JIRA.ExcelPopulator.CheckSubtasksForIssues()
at Excel2JIRA.ExcelPopulator.RefreshSheetNew()
at Excel2JIRA.RefreshWindow.RefreshWindow_Shown(Object sender, EventArgs e)

There are no logs either client or server side to assist with troubleshooting this issue. Assistance would be appreciated.

Thanks!

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Łukasz Sadowski
Łukasz Sadowski July 10, 2014

Hello Christopher,

Did you modify your Excel sheet manualy after logging to JIRA using Excel Connector?

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