Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Error in eazyBI

Jyotsna Chimakurthi
Jyotsna Chimakurthi May 22, 2023

Hi Team,

The eazyBI is not loading the data for some of the reports and it's throwing following time out error. Please help

Currently we are not allowed to increase the time limit to 180sec. Because it may cause the performance issue.

Please provide any other suggestions to solve the issue. Hence it is impacting to many users.image-2023-05-18-18-29-23-291.png

Answer
Watch
Like Be the first to like this
272 views

2 answers

1 vote
Martins Vanags -eazyBI-
Martins Vanags -eazyBI-
Atlassian Partner
May 22, 2023

@Jyotsna Chimakurthi 

 

Please reach out to support@eazybi.com

https://eazybi.com/contact

 

When doing so, please provide log files and the definition of your report exported to a text file

Martins / eazyBI

Reply
0 votes
David at David Simpson Apps
David at David Simpson Apps
Atlassian Partner
May 22, 2023

Talk to support@eazybi.com

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.