Exception when opening Zephyr Report on Jira 5.2.11 (Custom Reports for Zephyr - Köstebek Teknoloji)

[Nico Schifferdecker]

We get this exception when we try to open a report from the "Zephyr Reports"-plugin, any ideas?

Ursache:
java.lang.NoSuchMethodError: com.atlassian.jira.ofbiz.DefaultOfBizConnectionFactory.getInstance()Lcom/atlassian/jira/ofbiz/DefaultOfBizConnectionFactory;

Stapelüberwachung: [hide]

java.lang.NoSuchMethodError: com.atlassian.jira.ofbiz.DefaultOfBizConnectionFactory.getInstance()Lcom/atlassian/jira/ofbiz/DefaultOfBizConnectionFactory;
	at com.kostebekteknoloji.plugins.jira.service.ZephyrDomainManager.getSchemaName(ZephyrDomainManager.java:22)
	at com.kostebekteknoloji.plugins.jira.service.ZephyrDomainManager.getAdhocSchedules(ZephyrDomainManager.java:57)
	at com.kostebekteknoloji.plugins.jira.service.ZephyrDomainManager.getSchedules(ZephyrDomainManager.java:251)
	at com.kostebekteknoloji.plugins.jira.reports.TestBasedZephyrReport.getCustomVelocityParams(TestBasedZephyrReport.java:34)
	at com.kostebekteknoloji.plugins.jira.reports.AbstractZephyrReport.getVelocityParams(AbstractZephyrReport.java:146)
	at com.kostebekteknoloji.plugins.jira.reports.AbstractZephyrReport.generateReportHtml(AbstractZephyrReport.java:290)
	at com.atlassian.jira.web.action.browser.ConfigureReport.doExecute(ConfigureReport.java:156)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)

[Mert Karadağlı _ Köstebek Teknoloji _]

Hi,

We resolved problem and updated plugin at Marketplace.

You can check it with newer version which is 1.3.

If you encounter any errors, please contact us by e-mail, info@kostebekteknoloji.com

Best Regards,

Mert

[Mert Karadağlı _ Köstebek Teknoloji _]

Hi Nico,

We are working on this issue. We will solve it as soon as possible and inform you.

[Emily Schneider]

Hi Nico,

The plugin you are referring too was not developed here at Zephyr. As well we do not know anything about the company that created that add on in JIRA. We suggest reaching out to the vendor of the plugin to see if they can assist. Since we did not create the plugin, there is not much we will be able to do.

Kind Regards,

Emily

[Nico Schifferdecker]

Hi Emily,

the Zephyr version is 2.2.1.22101482 anf Jira 5.2.11.

The Plugin i'm talking about is this one:

com.kostebekteknoloji.plugins.jira.zephyr-report

https://marketplace.atlassian.com/plugins/com.kostebekteknoloji.plugins.jira.zephyr-report/versions#b51

How can we investigate wheter this is a Jira-, Zephyr- or Zephyr-Reports bug and address the correct vendor?

Regards.

Nico

[Emily Schneider]

Hi Nico,

We have some additional questions for you:

1) What version of Zephyr fo JIRA are you running?

2) The title you say you are running JIRA version 5.2.11 so we are going to assume this is correct.

3) Can you elaborate on what Zephyr Reports plugin is? The only plugins we at Zephyr have is "Zephyr for JIRA" and ZAPI. We are not sure what "Zephyr Reports" plugin is unless you are just referring to the Zephyr gadgets.

Kind Regards,

Emily