How to use behaviours on issue creation screen

[Cedric_DEVAUX]

Hello,

I try to use Behaviours on creation screen in order to show and become required some customfields depending of the value of another customfield.

For the moment, I try with 1 customfield depending of another customfield value but at the end I would like to show and become required customfields depending to the value of another customfield

The objective is to show/required the customfield called "VM Type" when the value of the customfield called "Equipment Type" is equal to "Virtual Server".

Below my serverside script, I don't have any error but It does'nt work.

import com.onresolve.jira.groovy.user.FormField
// *********** Customfields ***********
// customfield_16393 = Equipment Type => JIRA Insight customfield
// customfield_16420 = VM Type => Select List
// ************************************

FormField EquipmentType = getFieldById("customfield_16393")
FormField VmType = getFieldById("customfield_16420")

if (EquipmentType.getFormValue() == "Virtual Server") { //Yes
VmType.setHidden(false)
VmType.setRequired(true)

}
else {
VmType.setHidden(true)
VmType.setRequired(false)
}

 

For your information the customfield "Equipment Type" is a JIRA Insight customfield (Asset Management Addon).

In addition I add a screenshot of the settings of behaviour.

It's my 1st time to use behaviours and I need help.

Thank you in advance for your help.

Cedric

[Cedric_DEVAUX]

Hello Adam,

It works with a select list ... but partially :) ...

I replace Insight customfield to select list, I check the value ID of my select list "Equipment Type 1" to show/require the field "VM Type"

import com.onresolve.jira.groovy.user.FormField
// *********** Customfields ***********
// customfield_16437 = Equipment Type 1 => Select List
// customfield_16420 = VM Type => Select List
// ************************************
FormField EquipmentType = getFieldById("customfield_16437")
FormField VmType = getFieldById("customfield_16420")
// ID "18457" correspond of the value "Virtual Server"
if (EquipmentType.getFormValue() == "18457") { //Yes
VmType.setHidden(false)
VmType.setRequired(true)
}
else {
VmType.setHidden(true)
VmType.setRequired(false)
}

In order to check if the script works, I set up the default value of "Equipment Type 1" to "Virtual Server" in order to show/require the customfield "VM Type".

The customfield "VM Type" appears and it's required (1st picture) but ... If I change the value of "Equipment Type1" normally the customfield "VM Type" should disappear and become optional but it's not working (2nd picture).

I think the new value of "Equipment Type 1" is not taking into account on the current field.

[adammarkham]

I think I see what is wrong. If you want the validation script to trigger everytime Equipment Type 1 is changed then you should attach it to that field instead rather then the VM Type field.

Let us know if that resolves your problem.

[Cedric_DEVAUX]

Yes it works :)

I have another question around this topic, now I want to use the same function on transition screen.

I find this post

https://community.atlassian.com/t5/JIRA-questions/How-to-add-a-Behaviour-on-a-transition-Screen-for-a-particular/qaq-p/398960

and I want if it's the only solution or if it's have another solution?

Thank you.

[Cedric_DEVAUX]

I tried this:

import com.onresolve.jira.groovy.user.FormField
import com.atlassian.jira.issue.fields.screen.*
import com.atlassian.jira.component.ComponentAccessor

// *********** CF Definitions ***********
FormField Nature = getFieldById("customfield_16438")// customfield_16438 = Nature of the request
FormField NatureR = getFieldById("customfield_16444")// customfield_16438 = Nature of the request reason
FormField EquipmentType = getFieldById("customfield_16437")// customfield_16437 = Equipment Type
FormField VmType = getFieldById("customfield_16420")// VM Type
FormField BackupT = getFieldById("customfield_16415")// Backup Type
FormField Port = getFieldById("customfield_16413")// Port
def fieldScreenManager = ComponentAccessor.getFieldScreenManager()
def currentscreen = getFieldScreen().id

if (currentscreen == "16507"){
// Case: Transition screen ID = 16507 => "IT-CHG MGT New Equipment Creation transition"

if (EquipmentType.getFormValue() == "18457") {
// Case Equipment Type ="18457" = "Virtual Server"

// Visible CF
VmType.setHidden(false)
HyperVS.setHidden(false)

...

I tried the method of Jamie described in the post but it's very strange it doesn't work too.

Do I 2 behaviours 1 for issue creation and second one for workflow transition or I do a mistake somewhere?

Cedric

[adammarkham]

Your script looks about right. Can you try it on a normal JIRA custom field type? Just to verify it works.

It's possible that behaviours won't work correctly with the custom fields types that are not provided by JIRA.