JEMH text format issue

[Daniel Hjelle]

Format issue

How it looks when it is sendt:

Test

Daniel Hjelle
IT konsulent
DH@driw.no / 462 80 961

DRIW AS
Ystenesgata 6B / N-6003 Ålesund
post@driw.no / 70 15 76 76

How it looks when it enters Jira:

Test

Daniel

Hjelle
IT
konsulent
[DH@driw.no

mailto:DH@driw.no]

/
462 80 961

DRIW AS
Ystenesgata 6B /
N-6003 Ålesund

[post@driw.no

mailto:post@driw.no]

/
70 15 76 76

[Andy Brook [Plugin People] · Accepted solution]

You are sending HTML email. How your client builds the content with HTML to make it look as it does is one thing. JEMH can be configured to 'prefer' text content, however, this is just whitespace, look at the Email > HTML TAG NEWLINE INJECTION section. It controls how HTML elements are interpeted regarding whitspace. Without seeing the actual HTML its hard to say exactly, either post the raw HTML from the email source (see JEMH Audit History for an export option).

[Daniel Hjelle]

Hi my settings for HTML injection was quite silly. I changed the settings to something more intelligent and now it looks a lot better.

[Daniel Hjelle]

Hi

i Choose "hide hmtl link" This fixed some of my issue but it still looks like this:

Daniel

Hjelle

IT
konsulent

DH@driw.no

/
462 80 961

DRIW AS

Ystenesgata 6B /
N-6003 Ålesund
post@driw.no

/
70 15 76 76