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Not able to copy an automation rule from one project to other

Siddharth Jain
Siddharth Jain July 7, 2020

Hi,

 

I have created an automation rule in a project. I want to copy  and use the same rule in another project. But I am not able to see the new project in the target project list when I am trying to copy the same. What could possibly the issue here?

 

Regards,

Siddharth

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Mark McCormack (Adaptavist)
Mark McCormack (Adaptavist)
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July 7, 2020

Hi Siddharth,

There are 2 Apps in the Marketplace (last time I checked) which if installed can facilitate an export and then import of a number of Jira Service Desk objects - including automation rules. One of those Apps is written by Adaptavist and called Project Configurator. The other App is Configuration Manager by Botron/Appfire.

I hope that helps,

Mark.

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