Add-ons not compatible with JIRA 7.4.0

[Terri Yeago]

In our work environment, we use the following add-ons and have found that they are now not compatible with 7.4.0.  As a result, we had to roll-back to the previous version.

Any advice?

[Nic Brough -Adaptavist-]

You will either need to wait for the updates to be made available, or look at removing them (with or without replacing them with other ways to do what they do).  The JIRA suite utilities will need a paid update (which is available already)

[Terri Yeago]

Thanks, Nic. We are planning on purchasing the add-on needed. I wonder how long does it take for these vendors to get caught up with the latest versions? We were excited about upgrading to 7.4.0 and now we can't - #bummed 

[Nic Brough -Adaptavist-]

It varies, and you'd need to contact the vendors.

Generally, a lot of vendors try to be pro-active and try to look at upgrades when the Early Access versions become available and the "what developers need to know about version x" docs are published.  But in many cases, there's not enough time, or confidence that the APIs are stable, so the efforts don't really start until a few days before the release when we do know they'll be stable.  It can take a while, and without asking a vendor directly, there's no real way to know what their plans are.  Sometimes, you're going to run into a "never", although I don't think there are any of those on your list.