Cost of renewing support for Marketplace apps

[Melanie Albrecht]

In the Marketplace, each add-on has a Pricing page. This gives the cost for the first year. However, it does not list the cost of renewing for subsequent years.

For add-ons that are supported by Atlassian, does it work the same way as the main applications (JIRA, Confluence, etc)? That is, each subsequent year's renewal costs 50% of the first year's cost?

I've read every article and documentation page I can find, but I have not found a place where this is explicitly stated.

[RianS · Accepted solution]

If you look at the marketplace add-on page for the add on, there is a section for Paid-via-Atlassian Pricing FAQ, under that section it mentions "How does server pricing work" and it explains the 50% renewal.

Here's the section under the Gliffy plugin page:

[Melanie Albrecht]

Ahhh, thankyou. This is what I was looking for.