ScriptRunner : Groovy Script- Assign issue based on issue type

[Shivani Chhetri]

 I am new with groovy  script and I am having difficulties in writing a script. 

The idea is auto assign newly created tickets based on Issue Type, as follows:

• Epics, User Stories and Improvements get automatically assigned to the Product Owner
• Tasks and Bugs get automatically assigned to the Tech Lead (if there is no Tech Lead assigned for a project, it should default back to Product Owner).

Can anyone help on how to start with the script to do this? Thanks.

[Alexey Matveev · Accepted solution]

Hello, You should write a post function for the create issue transition. The script will be somthing like this

if (issue.issueTypeObject.name == "Epic" || issue.issueTypeObject.name == "Story") {
        issue.setAssignee(<product owner>);
}

 What are Product owner and Tech Lead? These are roles for the project?

[Shivani Chhetri]

Hi Alexey,

Thank you for responding.

Yes, Product owner and Tech lead are the project roles that we have set.

[Alexey Matveev]

You can find the users in Tech role like this

ProjectRoleManager projectRoleManager = ComponentAccessor.getComponentOfType(ProjectRoleManager.class) as ProjectRoleManager

// name of role here
ProjectRole devsRole = projectRoleManager.getProjectRole("Tech Lead")

    ProjectRoleActors actors = projectRoleManager.getProjectRoleActors(devsRole, issue.getProjectObject())
  
    // if there is only one member of the role or you only want the first you could do:
 if (actors.size() == 0) {
     //users not found
}  else {
    techlead = actors.getUsers().toList()?.first()
}

[Shivani Chhetri]

Hi Alexey,

Thank you very much for the answer .

I have run the below code, but it does not seemed to work : 

Could you please help to advise on this :

import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.UpdateIssueRequest
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.bc.projectroles.ProjectRoleService;
import com.atlassian.jira.project.Project;
import com.atlassian.jira.project.ProjectManager;
import com.atlassian.jira.security.roles.ProjectRole;
import com.atlassian.jira.security.roles.ProjectRoleActors;
import com.atlassian.jira.security.roles.ProjectRoleManager;
import com.atlassian.jira.security.roles.RoleActor;

 ProjectRoleManager projectRoleManager = ComponentAccessor.getComponentOfType(ProjectRoleManager.class) as ProjectRoleManager

// name of role here
ProjectRole devsRole = projectRoleManager.getProjectRole("PRODUCT OWNERS")

ProjectRoleActors actors = projectRoleManager.getProjectRoleActors(devsRole, issue.getProjectObject())

// if there is only one member of the role or you only want the first you could do:

if (actors.size() == 0) {
//users not found
} else {
ProductOwners = actors.getUsers().toList()?.first()
}
if (issue.issueTypeObject.name == "Bug") {
issue.setAssignee(devsRole); (what do i need to pass here)
}

Error: 2017-11-19 03:42:29,346 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: null, actionId: 1, file: <inline script>
java.lang.IllegalArgumentException: ProjectRole can not be null
at com.atlassian.jira.security.roles.DefaultProjectRoleManager.getProjectRoleActors(DefaultProjectRoleManager.java:110)
at com.atlassian.jira.security.roles.ProjectRoleManager$getProjectRoleActors$0.call(Unknown Source)
at Script21.run(Script21.groovy:25)

[Alexey Matveev]

First of al Il, checked the script. Kindly change

if (actors.size() == 0) {

to

if (actors.getUsers().size() == 0) {

You get NullPointerException because the role PRODUCT OWNERS does not exist. You should add it first in cog -> system -> Project roles. Then you should add a user to the role in your project. After it everything must work. 

In issue.setAssignee(user) you should pass the user key of your default user. For example,

issue.setAssignee("admin");

You can read more about project roles here

https://confluence.atlassian.com/adminjiracloud/managing-project-roles-776636382.html

[Shivani Chhetri]

The Project role is already  Created. I have changed the script still I am getting the same error. I am not sure what i am doing wrong here.  The error log is giving the same error

[Nic Brough -Adaptavist-]

setAssignee needs a User object, not a string.

Alexey's code gets a user from a project role, so that should fix this problem

[Shivani Chhetri]

-

[Alexey Matveev]

Yes, Nic is right.

You should write the line like this

issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey("t_chhesh"));

or

issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey(actors.getUsers().toList()?.first()));

If the role is called Product owners then it must be

projectRoleManager.getProjectRole("Product owners").

It is case sensitive.

[Shivani Chhetri]

if I want the first member under product owner to be assigned . can use this below code?

if (actors.getUsers().size() == 0) {

}

else{

issue.setAssignee(ComponentAccessor.getUserManager().getUserByKey(actors.getUsers().toList()?.first()));

}

[Alexey Matveev]

Yes, you can use it

[Shivani Chhetri]

This gives me the user in the Product Owner role.

ProjectRoleManager projectRoleManager = ComponentAccessor.getComponentOfType(ProjectRoleManager.class) as ProjectRoleManager

ProjectRole devsRole = projectRoleManager.getProjectRole("Product Owners")

ProjectRoleActors actors = projectRoleManager.getProjectRoleActors(devsRole, issue.getProjectObject())

Now , to auto assign the ticket to the Product Owner when the issue type is bug:

if (issue.issueTypeObject.name == "Bug") {
issue.setAssignee(); ---What do I pass here?
}

[Alexey Matveev]

this

issue.setAssignee(actors.getUsers().toList()?.first())

[Shivani Chhetri]

Hi Alexey,

Thank you much for your support. It worked now. 

• Tasks and Bugs get automatically assigned to the Tech Lead (if there is no Tech Lead assigned for a project, it should default back to Product Owner). -> Is there a way we can achieve this-Highlighted in Bold

[Alexey Matveev]

You can do it like this

ProjectRole techLeadRole = projectRoleManager.getProjectRole("Tech Lead")

ProjectRoleActors actorsTechLead = projectRoleManager.getProjectRoleActors(techLeadRole, issue.getProjectObject())

if (actorsTechLead.size() == 0) {
if you are here then no Tech Lead user then assign Product owner here

}