Update parameters of the Set field value (JMWE add-on) - specify more users

[Sandor Kocsis]

I'd like to auto-set multiple ticket contributors during ticket creation. This can be done by using "Update parameters of the Set field value (JMWE add-on)", but I don't know how to define 2 usernames. Should I use a comma?

This documentation: https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/94142534/Set+field+value

helps me specify one username in the "Value" filed, but actually, I need 2 people set as contributors.

[David Fischer · Accepted solution]

Hi Sandor,

Did you look at the Expected Value help tab? It will tell you what format is expected. And if it doesn't suggest how to specify multiple users, it means that the destination field doesn't support multiple values.  What field are you setting?

[Sandor Kocsis]

Hi David,

thanks for the suggestion, I did not use them - actually I did not see them. I was using the proposed account IDs instead of usernames. As a delimiter, I was using a comma. I'm testing it today, will let you know the results.

[Sandor Kocsis]

it just works as expected, lookup for accountID -s, then using a comma as a delimiter. Then, both users are added to all newly create tickets as contributors.