not notify when use clone & move

Loredana Aiello April 24, 2019

In project A I have setted notifications on issue created and issue moved event to reporter.

But when clone & move from project A to project B I don't want to notify to reporter.

Is there a way to not send emails when I use clone & move from project A to project B?

thanks a lot for support

 

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Vishwas
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April 24, 2019

@Loredana Aiello 

To disable the notifications for moving of issues between projects there is an option in Notification scheme as Issue Moved so you can explore that option.

As for my understanding for cloning Issue created notification is only triggered. 

Loredana Aiello April 24, 2019

Thanks a lot for you answer vishwas

I ran a simple test.

I used "clone & move" functionality on a issue where i am the reporter and I received two different notification emails, one for created and one for moved.

My problem is that I want the email for created when I create an issue and i want the email when I move a issue (single manual operations) it but I don't want these emails when I use the feature "clone & move" (Clone And Move for Jira plugin)

I don't know if it's possible.

Have you any suggestions?

Elvin Badalov
Contributor
August 19, 2020

I am having the same issue. I've turned off notifications both for Issue Created and Issue moved. It will still send the notification to the customer.

Like Loredana Aiello likes this

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