trying get user from a customfield user picker using groovy script

[Abyakta Lenka]

I am trying to get the user from customfield using groovy but its not working .Please help

Issue issue
UserUtil userUtil = ComponentAccessor.userUtil
def customField = ComponentAccessor.getComponent(CustomFieldManager).getCustomFieldObject("customfield_12202")
def userName = customField.getValueFromIssue(issue)
def user = userUtil.getUserByName(userName).getDirectoryUser()
log.info "check this ${user}\n"

Where am i making the mistake ?

[saravp2020]

Hi, 

Just sharing how I was retrieving the user information. I did by just type-casting with ApplicationUser. Please refer below code sample for both single-select and multi-select user picker.

//When customfield_XXXXX is single select user-picker
CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_XXXXX");
def cfVal = issue.getCustomFieldValue(cf);
if(cfVal){
  ApplicationUser userSelected = (ApplicationUser) cfVal;
  if(userSelected){
    log.warn("Username: "+userSelected.getUsername());
    log.warn("Email Address: "+userSelected.getEmailAddress());
  }
}

//When customfield_XXXXX is multi select user-picker
CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_XXXXX");
def cfValList = issue.getCustomFieldValue(cf);
if(cfValList){
  for(cfVal in cfValList){
    ApplicationUser userSelected = (ApplicationUser) cfVal;
    if(userSelected){
      log.warn("Username: "+userSelected.getUsername());
      log.warn("Email Address: "+userSelected.getEmailAddress());
    }
  }
}

[RichardA]

Hi @saravp2020 , i have similar kind of requirement. need to send the notification mail to all users available in A and B user fields.

[saravp2020]

Hi @RichardA

I have not tried using EmailService API, but in your code, it is declared and used directly without configuring any SMTP server, that could be the reason, of mail not triggered.

Please try below piece of code, we use this for sending one mail at a time, and loop it for more mails.

import com.atlassian.mail.Email;
import com.atlassian.mail.server.SMTPMailServer;
import com.atlassian.jira.component.ComponentAccessor;

def emailId = "abc@xyz.com";
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer();
if(mailServer){
   Email email = new Email(it);
   email.setSubject("Email subject here");
   email.setBody("Email body here");
   mailServer.send(email);
}

Please try this and let know if issue persists.

[Vladislav]

Hi @saravp2020 ,

Your comment really helpful, 

could you please advise in case of multi select user-picker:

How to collect all userSelected.getEmailAddress() values into one line? I have 4 people selected in multi select user-picker.

Currently I get result as four different values, like:

email1@company.com

email2@company.com

email3@company.com

email4@company.com

but I'd like them to be together with comma (,) separated, like:

email1@company.com,email2@company.com,email3@company.com,email4@company.com

I tried to do as: def emailTo = userSelected.getEmailAddress() + "," + userSelected.getEmailAddress()

But it did not help :( It adds the same value into variable 'emailTo'

if(cfValList){
         for(cfVal in cfValList){
                      ApplicationUser userSelected = (ApplicationUser) cfVal;
                      if(userSelected){
                     def emailTo =  userSelected.getEmailAddress() + "," + userSelected.getEmailAddress()

            }
       }
}

[saravp2020]

Hi @Vladislav


I have just modified the earlier code according to your need, please try below code, and the variable 'recipients' will hold the comma separated email addresses. I believe there could be a bug the way it's concatenated earlier and assigning the value to the same variable in loop.

import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.IssueManager;
import com.atlassian.jira.issue.Issue;

CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_xxxxx");
def issueMgr = ComponentAccessor.getIssueManager();
Issue issue = issueMgr.getIssueObject("<IsseKey>");
def cfValList = issue.getCustomFieldValue(cf);
def recipients = "";

if(cfValList){
    for(cfVal in cfValList){
        ApplicationUser userSelected = (ApplicationUser) cfVal;
        if(userSelected){
            if (recipients == ''){
                recipients = userSelected.getEmailAddress();
            } else {
                recipients = recipients + ',' + userSelected.getEmailAddress();
            }
        }
    }
log.warn(recipients);
}

[Vladislav]

Hi @saravp2020 ,

Thank you very much for your help!

I really appreciate it!

[Nic Brough -Adaptavist-]

Assuming customfield_12202 is a user-picker, then your code will have a user object in the variable userName, not just a string, and then you dont need  the "def user" line to do any look up.

I'd suggest

Issue issue
UserUtil userUtil = ComponentAccessor.userUtil
def customField = ComponentAccessor.getComponent(CustomFieldManager).getCustomFieldObject("customfield_12202")
def myUser = customField.getValueFromIssue(issue)
log.info "check this user: " + myUser.getUserName() 

[Abyakta Lenka]

Hi Nic,

I tried that but i am still getting the same error.i put the below code in a workflow postfunction just to test whether i am getting the value or not in the logs.

yes 

customfield_12202 is a user picker .

2017-06-28 15:03:06,837 atlassian-scheduler-quartz1.local_Worker-2 ERROR alenka     [scriptrunner.jira.workflow.ScriptWorkflowFunction] Script 
function failed on issue: JUA-12, actionId: 71, file: <inline script>
java.lang.NullPointerException
        at com.atlassian.jira.issue.customfields.impl.AbstractSingleFieldType.getValueFromIssue(AbstractSingleFieldType.java:79)
        at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldI
mpl.java:454)
        at com.atlassian.jira.issue.fields.CustomFieldImpl.getValueFromIssue(CustomFieldImpl.java:1467)
        at com.atlassian.jira.issue.fields.renderer.RenderableField$getValueFromIssue$0.call(Unknown Source)
        at Script272.run(Script272.groovy:17)

code i used

Issue issue
UserUtil userUtil = ComponentAccessor.userUtil
def customField = ComponentAccessor.getComponent(CustomFieldManager).getCustomFieldObject("customfield_12202")
def myUser = customField.getValueFromIssue(issue)
log.info "check this user: " + myUser

[Nic Brough -Adaptavist-]

I've just realised something...

You are on JIRA 7.3 or 7.4 aren't you?  My code is for 7.2

[Abyakta Lenka]

no I am trying to get it for 6.4 and also 7.1

Abyakta

[Jason Liwag]

Try this:

 
import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.user.ApplicationUser;

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def devOwner = customFieldManager.getCustomFieldObjectByName("UserPicker CF")

String username = issue.getCustomFieldValue(devOwner).name
ApplicationUser user = ComponentAccessor.getUserManager().getUserByName(username);

log.error "Name: " + user.getDisplayName()
log.error "Username: " + user.name

[Vladislav]

Hello @Jason Liwag 

Please advise how would you get list of email addresses from "UserPicker CF Multi-select"?

[Vladislav]

The answer is below:

saravp2020 Apr 05, 2021