where do I specify outward and inward descriptions for References?

[Karla Russell]

This is no doubt a "newb" question.

The documentation states: "You can name the reference, specify an outward and inward description.  But in the General Config References tab all I see is "Name" and "Description".

I'm assuming these should be working as issue links to wrt outward and inward descriptions.

Thanks for you help!

Karla

[Mikael Sandberg · Accepted solution]

Yes, the references in Insight works similar to links in JIRA. The description you see under References applies to both the outward and inward link, they are not separated like an issue link is.

[Karla Russell]

Ah.  Thank you.  The documentation doesn't actually say that.  :)

[Nic Brough -Adaptavist-]

Admin -> links.

When you link an issue to another, you just select the type of link.  The link type holds the incoming and outgoing descriptions.

For example, a link type may be:

Type:  Dependency

Outgoing: Depends on

Incoming: is depended on by

So you can form the sentences ABC-123 is depended on by DEF-456, and DEF-456 Depends on ABC-123

[Karla Russell]

I'm referring specifically to Insight "References" not to standard issue links.

For Example, out of the box, Insight includes 5 references.  Only one of these share a name with a standard issue link and I'm assuming that's not deliberate.

One of the Insight References is named "Financial" and that's its description too.

According to the Insight documentation I should be able to edit the outward and inward links.  But I can't even see them.

Thanks!