There was an error loading the descriptor 'Start Work Web Item' of plugin 'com.gebsun.plugins.jira.startwork'. Disabling.

[Gebsun]

Please also check the log for any preceding errors. Thanks, Gebsun

[David Luke]

Hi Gebsun, I attempted the install via UPM. The version is whatever is currently being served up. We are currently on JIRA v6.2.3. We will restart JIRA and try again later. I will update that status here. Thank you for the prompt response. Hope we can get this working. We need it. -- Dave

[Gebsun]

Hi David,

That is really strange. It looks like JIRA UserLoggedInCondition cannot be found. 

What is your JIRA version? What plugin version are you trying to install? Do you proceed with the intallation through UPM (from Matketplace) or is it a manual jar upload? We will try to repeat the same steps and reproduce the issue.

Can you also try to restart your JIRA and then intall the plugin again? It might be that some other JIRA errors made it unstable. Is there anything more in the log which precedes this issue? Maybe other plugins failed?

UserLoggedInCondition is a standard part of JIRA and should be available all the time.

Thank you for rising the issue.

Gebsun

[David Luke]

I receive the subject error in our logs when trying to enable Automated Log Work. Is there a known solution? Here's the relevant log entry: 2014-12-05 15:22:31,130 http-bio-8080-exec-18 ERROR dluke 922x37814x1 8sbrfk 17.114.82.141,127.0.0.1 /rest/plugins/1.0/com.gebsun.plugins.jira.startwork-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'Start Work Web Item' of plugin 'com.gebsun.plugins.jira.startwork'. Disabling. java.lang.RuntimeException: Unable to enable web fragment at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor.enabled(AbstractWebFragmentModuleDescriptor.java:133) at com.atlassian.plugin.web.descriptors.DefaultWebItemModuleDescriptor.enabled(DefaultWebItemModuleDescriptor.java:72) at com.atlassian.plugin.web.descriptors.DefaultAbstractWebFragmentModuleDescriptor.enabled(DefaultAbstractWebFragmentModuleDescriptor.java:34) at com.atlassian.plugin.manager.DefaultPluginManager.notifyModuleEnabled(DefaultPluginManager.java:1661) at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModule(DefaultPluginManager.java:1453) at com.atlassian.plugin.manager.DefaultPluginManager.enableConfiguredPluginModules(DefaultPluginManager.java:1420) at com.atlassian.plugin.manager.DefaultPluginManager.notifyPluginEnabled(DefaultPluginManager.java:1398) at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1370) at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:91) <+3> at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129) at com.sun.proxy.$Proxy173.enablePlugins(Unknown Source) <+3> at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy7802.enablePlugins(Unknown Source) at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:84) at com.atlassian.upm.core.impl.PluginEnablementServiceImpl$1.doInTransaction(PluginEnablementServiceImpl.java:60) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25) at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34) <+2> at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129) at com.sun.proxy.$Proxy118.doInTransaction(Unknown Source) <+2> at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154) at com.sun.proxy.$Proxy118.doInTransaction(Unknown Source) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21) <+2> at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) at com.sun.proxy.$Proxy7801.execute(Unknown Source) at com.atlassian.upm.core.impl.PluginEnablementServiceImpl.enablePlugin(PluginEnablementServiceImpl.java:59) at com.atlassian.upm.core.rest.resources.PluginResource.put(PluginResource.java:131) <+3> at java.lang.reflect.Method.invoke(Unknown Source) <+18> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61) (ExpandInterceptor.java:38) (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178) <+1> (ServletContainer.java:795) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73) <+16> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+18> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+22> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SecurityFilter.java:234) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:61) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+9> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (GzipFilter.java:80) (GzipFilter.java:51) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:45) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (JiraStartupChecklistFilter.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:57) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (StandardWrapperValve.java:222) (StandardContextValve.java:123) (AuthenticatorBase.java:502) (StandardHostValve.java:171) (ErrorReportValve.java:100) (StandardEngineValve.java:118) (AccessLogValve.java:953) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1041) (AbstractProtocol.java:603) (JIoEndpoint.java:310) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: com.atlassian.plugin.PluginParseException: Unable to load the module's display conditions: Could not load 'com.atlassian.jira.plugin.webfragment.conditions.UserLoggedInCondition' in plugin com.gebsun.plugins.jira.startwork at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditionImplementation(ConditionElementParser.java:95) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditionImplementation(ConditionElementParser.java:29) at com.atlassian.plugin.web.baseconditions.AbstractConditionElementParser.makeCondition(AbstractConditionElementParser.java:116) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeCondition(ConditionElementParser.java:73) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeCondition(ConditionElementParser.java:29) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditions(ConditionElementParser.java:65) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditions(ConditionElementParser.java:29) at com.atlassian.plugin.web.baseconditions.AbstractConditionElementParser.makeConditions(AbstractConditionElementParser.java:57) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditions(ConditionElementParser.java:57) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditions(ConditionElementParser.java:29) at com.atlassian.plugin.web.baseconditions.AbstractConditionElementParser.makeConditions(AbstractConditionElementParser.java:70) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditions(ConditionElementParser.java:57) at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor.makeConditions(AbstractWebFragmentModuleDescriptor.java:72) at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor.enabled(AbstractWebFragmentModuleDescriptor.java:128) ... 246 more Caused by: com.atlassian.plugin.web.conditions.ConditionLoadingException: Could not load 'com.atlassian.jira.plugin.webfragment.conditions.UserLoggedInCondition' in plugin com.gebsun.plugins.jira.startwork at com.atlassian.jira.plugin.webfragment.JiraWebFragmentHelper.loadCondition(JiraWebFragmentHelper.java:50) at com.atlassian.plugin.web.descriptors.AbstractWebFragmentModuleDescriptor$1.create(AbstractWebFragmentModuleDescriptor.java:169) at com.atlassian.plugin.web.descriptors.ConditionElementParser.makeConditionImplementation(ConditionElementParser.java:86) ... 260 more Caused by: java.lang.IllegalStateException: Cannot create object because the plugin container is unavailable. at com.atlassian.plugin.osgi.factory.OsgiPlugin.autowire(OsgiPlugin.java:369) at com.atlassian.plugin.osgi.factory.OsgiPlugin.autowire(OsgiPlugin.java:359) at com.atlassian.jira.plugin.PluginInjector.newInstance(PluginInjector.java:30) at com.atlassian.jira.plugin.webfragment.JiraWebFragmentHelper.loadCondition(JiraWebFragmentHelper.java:46) ... 262 more