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condition on custom field

Marzi Goodarzian
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November 24, 2018

Hi

I want to run a condition on custom fields,

This way with selection an option of a radio box, some custom fields show in a screen.
How do I do it?

thanks

2 answers

2 accepted

1 vote
Answer accepted
Michael Brown [Ascend]
Contributor
November 24, 2018

For Jira Core / Jira Software, or if you are looking to do this for Agents viewing tickets, I would recommend using Dynamic Forms for Jira: https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira?hosting=server&tab=overview. It will allow you to configure Radio Buttons + Custom Fields to appear based on the selection made in the Radio Button. 

If you are looking to do this in Jira Service Desk Customer Portals, I recommend using the "Extensions for Jira Service Desk" and the Dynamic Form functionality.

1 vote
Answer accepted
Nic Brough -Adaptavist-
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November 24, 2018

You will need to use something like the Behaviours module of Scriptrunner - something that can adjust a screen for you.

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