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Send automatic mail to all customers in an organisation

Lars Blaschka
Contributor
June 12, 2019

Hi community,

we organised our customers in several organisations. Is there a way to send notifications to ALL customers in the same organisation? For example when one customer creates an issue, all customers in the same organisation get the notification, that the issue is created, or all customers get the notifcation when the status of this issue changes or we close this issue?

Right now, I can only set, that the creator of this ticket or the followers of this issue get this notification. 

Thank you for your reply.

Cheers

Lars

1 answer

0 votes
Voldemar Mollet
Contributor
June 12, 2019

Or it would be helpful if the program memorised everyone added to the last time to "watchers". Because it's little confusing to add them again and again.

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